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Effective Strategies for Managing Packages in Apartment Buildings
May 10, 2023

Package management in apartment buildings can be a challenging task, especially with the increasing popularity of online shopping and home delivery. With more and more people turning to online shopping, the number of packages delivered to apartments is on the rise, and it can be difficult for property managers and staff to keep up with the influx of deliveries. However, with a little bit of planning and organization, package management can be made much more manageable. In this blog post, we'll go over some tips and strategies for effectively managing packages in an apartment building.

  • Establish a package delivery system.

    One of the most important things you can do to manage packages in an apartment building is to establish a package delivery system. This might include a package room or front desk where packages can be delivered and held for residents to pick up. This can help reduce the number of packages left at individual apartment doors, which can be a security concern and can also clutter up common areas. Having a designated area for package delivery also makes it easier for staff to keep track of packages and ensure that they are delivered to the correct residents.

  • Communicate with residents.

    Another key aspect of apartment package management is communication and notifications for residents. Make sure residents are aware of the package delivery system and encourage them to have packages delivered to the designated package room or front desk. Send out reminders to residents about package pick-up, so they don't forget to retrieve their packages making it incredibly convenient as well. This will help to ensure that packages are not left sitting in the package room for an extended period of time, which can create clutter and can also be a security concern.

  • Work with delivery companies.

    Reaching out to delivery companies like Amazon, UPS, and FedEx can be a great way to manage packages in an apartment building. Make sure they are aware of your package delivery system and are following your guidelines. You can ask them to deliver packages to the package room or front desk instead of leaving them at individual apartment doors. By working closely with delivery companies, you can help ensure that packages are delivered and retrieved in a timely and efficient manner.

  • Consider Package lockers.

    Package lockers are a secure and convenient solution for package management in apartments and condos. They provide a secure storage location for packages and can be accessed 24/7 by residents using a code or key card. This eliminates the need for staff to monitor the package room and also eliminates the need for residents to be present during delivery hours. This can be a great solution for residents who are often not home during the day.

  • Use technology to streamline processes.

    In recent years, technology has been developed to streamline package delivery in multi-family buildings. Some buildings use software and apps to track packages and notify residents when they have a package ready for pick-up. This can be a great way to keep residents informed about their packages and can also make it easier for staff to keep track of packages and ensure that they are delivered to the correct residents.

Managing packages in buildings can be complex, but planning and organization have made them more manageable. Alternatively, Sprngpod’s Visitor and Package Management offers residents and authorized visitors seamless control over entry and access through digital keys, allowing visitors or delivery agents hassle-free access to the lobby, mail room, or the suite based on your requirements. To know how they work, you may schedule a demo here.

Jay Miranda
Associate Principal at BuroHappold Engineering
MBA - Hult
BE (E&E) - NYIT
MArch - Virginia Tech

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